Privacy Policy – SELCO Foundation
SELCO Foundation (“we”, “our”, “us”) is committed to protecting the privacy and personal information of users who access our website, mobile applications, and services. This Privacy Policy explains how we collect, use, disclose, store, and protect your information.
1. Scope of Policy
This policy applies to all users who access SELCO Foundation’s website, mobile applications, digital platforms, and services, whether accessed via desktop, mobile, or other devices.
2. Information We Collect
We may collect personal information such as name, phone number, email address, organization details, location, and other information voluntarily provided by users through forms, registrations, surveys, or communications.
3. Non-Personal Information
We may collect non-personal information including device type, browser type, IP address, operating system, usage data, and interaction details to improve our services.
4. Purpose of Collection
The information collected is used to:
- Provide and improve our services
- Conduct assessments and research activities
- Communicate updates, alerts, and information
- Support operational and administrative purposes
- Ensure security and compliance
5. Communication Consent
By providing your contact details, you authorize SELCO Foundation, either directly or through authorized third-party service providers, to contact you from time to time via SMS, phone calls, emails, or other electronic communication channels.
6. NDNC / NCPR Consent
You acknowledge that such communications may be sent even if your number is registered under the National Do Not Call (NDNC) Registry or listed in the National Customer Preference Register (NCPR).
7. Regulatory Disclaimer
You agree not to hold SELCO Foundation or its third-party service providers liable, nor raise complaints under the Telecom Commercial Communications Customer Preference (TRAI) Regulations, 2010, or any amendments thereto, for such communications.
8. Third-Party Service Providers
We may engage trusted third-party vendors for hosting, analytics, communication services, or technical support. These providers are bound by confidentiality obligations and use data only for authorized purposes.
9. Data Sharing
We do not sell or rent personal information. Data may be shared only when required by law, regulation, or legal process, or to protect the rights and safety of SELCO Foundation.
10. Cookies and Tracking
Our website or app may use cookies or similar technologies to enhance user experience, analyze usage patterns, and improve functionality. Users may control cookie preferences through browser settings.
11. Data Security
We implement reasonable technical and organizational security measures to protect personal data from unauthorized access, misuse, alteration, or disclosure.
12. Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws.
13. User Rights
Users may request access, correction, or deletion of their personal information, subject to legal and operational requirements.
14. Children’s Privacy
Our services are not intended for children under the age of 18 unless explicitly stated. We do not knowingly collect personal data from minors.
15. External Links
Our platforms may contain links to third-party websites. SELCO Foundation is not responsible for the privacy practices or content of such external sites.
16. Policy Updates
SELCO Foundation reserves the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting on the website or app.
17. Acceptance of Policy
By using our website, mobile application, or services, you agree to the terms of this Privacy Policy.
18. Contact Information
For any questions, concerns, or requests related to this Privacy Policy, please contact SELCO Foundation through the official communication channels provided on our website.